WhatsApp Cloud API
Business messaging with templates and webhooks.
Channels
Omnichannel messaging with smart routing
Connect WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS and route every message by priority, language, business hours, and availability.
Plateformes actives aujourd’hui : WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS
Comment ce module aide votre équipe
We only list platforms that are turned on for Converla right now.
Channel pages on MokaBot never invent disabled networks. Active platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS.
Routing rules keep VIP, language, and after-hours paths predictable.
New platforms appear here automatically when enabled in platform configuration.
Capabilities
Capacités disponibles aujourd’hui
Meta messaging
Messenger and Instagram DM when enabled.
Telegram & web
Bot and website widget channels when enabled.
Unified routing
Priority, language, and skill-based assignment.
Business hours
Different paths for open vs after-hours.
One customer timeline
Keep identity consistent across networks.
Comment ça marche
Mise en ligne en trois étapes
1
Enable platforms
Connect only the channels available to your brand.
2
Define routing
Map queues to teams and priorities.
3
Operate from inbox
Respond everywhere from one place.
FAQ
Questions sur les fonctionnalités Converla
Oui. Cette page décrit des capacités Converla disponibles sur les forfaits éligibles.
It works with your enabled platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS.
Yes. Automate the routine path and hand off to teammates in the unified inbox when needed.
WhatsApp Cloud API is a first-class channel; this module participates in the same conversation operating system.
After you connect channels and invite seats, you can enable the module from your workspace settings and continue onboarding at your pace.
Comparez volume, sièges et canaux sur la page tarifs, puis commencez avec l’offre qui convient.
Guides associés
Centralisez vos conversations dès maintenant
Choisissez une offre adaptée à votre équipe et au volume, connectez WhatsApp Cloud API et vos canaux, puis lancez inbox, IA et flux.
Commencer