Commerce

Commerce conversations with real order context

Connect WooCommerce and supported commerce sources so agents and automations see orders, carts, and catalog moments in chat.

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Comment ce module aide votre équipe

Recover carts, confirm orders, and answer product questions without leaving the inbox.

Commerce in MokaBot is built around real store connectors — especially WooCommerce workflows.

Agents see order context while chatting, which cuts back-and-forth.

Automations keep customers informed without manual copy-paste.

Capabilities

Capacités disponibles aujourd’hui

WooCommerce connection

Sync store context for agents and automations.

Order updates

Notify customers about status changes on messaging channels.

Cart recovery

Trigger reminders for abandoned checkouts.

Product answers

Ground AI and agents with catalog-aware context.

Payment links

Share checkout links inside the conversation.

Ops visibility

Keep commerce events beside the customer thread.

Comment ça marche

Mise en ligne en trois étapes

1

Connect your store

Link WooCommerce or another supported source.

2

Enable automations

Turn on cart recovery and order notifications.

3

Support in chat

Let customers resolve issues on WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS.

FAQ

Questions sur les fonctionnalités Converla

Centralisez vos conversations dès maintenant

Choisissez une offre adaptée à votre équipe et au volume, connectez WhatsApp Cloud API et vos canaux, puis lancez inbox, IA et flux.

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