WhatsApp Cloud API

WhatsApp Business Cloud API built for operations

Connect Cloud API, manage templates, run broadcasts with safeguards, and handle replies in the same inbox as your other channels.

Plateformes actives aujourd’hui : WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS

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Comment ce module aide votre équipe

From first template to human handoff, WhatsApp stays part of your omnichannel workflow.

WhatsApp Cloud API on MokaBot connects your WhatsApp Business account so templates, broadcasts, and inbound chats run in the same inbox as your other enabled channels.

WhatsApp Cloud API is a core MokaBot channel — not a bolt-on widget.

Operators work WhatsApp threads next to Instagram, Messenger, and web chat when those platforms are enabled.

Campaigns, templates, and automation stay policy-aware so your number stays healthy.

Capabilities

Capacités disponibles aujourd’hui

Cloud API connection

Guided WhatsApp Business Cloud API setup with webhooks.

Template management

Create and track approved message templates for outreach and support.

Broadcast campaigns

Segment audiences and send with throttling and delivery analytics.

Inbox continuity

Customer replies land in the unified inbox with full thread history.

Automation hooks

Trigger flows and AI replies inside the 24-hour window rules.

Delivery analytics

Monitor sent, delivered, read, and reply rates.

Comment ça marche

Mise en ligne en trois étapes

1

Connect WhatsApp

Link your WhatsApp Business account via Cloud API.

2

Approve templates

Submit marketing and utility templates for Meta approval.

3

Launch & monitor

Send campaigns and handle replies in one workspace.

FAQ

Questions sur les fonctionnalités Converla

Centralisez vos conversations dès maintenant

Choisissez une offre adaptée à votre équipe et au volume, connectez WhatsApp Cloud API et vos canaux, puis lancez inbox, IA et flux.

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