Getting started — Converla Help Center

What is Converla? Unified inbox for WhatsApp and channels

This Converla Help article explains unified team inbox for WhatsApp and other enabled channels, with optional AI, flows, and commerce on eligible plans. It is written for MENA and global operators who need practical step...

Create a Converla account and connect your first channel

This Converla Help article explains creating a workspace, choosing Starter/Growth/Scale, connecting the first channel, and inviting agents. It is written for MENA and global operators who need practical steps—not a one-l...

Converla go-live checklist: plan, channels, team

This Converla Help article explains a practical go-live checklist covering plan, channels, team, knowledge, widget, and a real test message. It is written for MENA and global operators who need practical steps—not a one-...

Choose the right Converla plan — Starter, Growth, Scale

This Converla Help article explains matching Starter, Growth, or Scale to message volume, seats, AI, and commerce needs. It is written for MENA and global operators who need practical steps—not a one-line blurb.Only enab...

Invite your Converla team and set agent roles

This Converla Help article explains inviting agents by email and assigning roles so inbox and billing access stay controlled. It is written for MENA and global operators who need practical steps—not a one-line blurb.Only...

Converla brand workspaces and separate customer data

This Converla Help article explains keeping each brand workspace’s inbox, contacts, and knowledge isolated. It is written for MENA and global operators who need practical steps—not a one-line blurb.Only enable what your...